Salesforce TDX 2026 - headless thinking for the Agentic Enterprise era as developers face the shift from determinism to probabilism

When Salesforce co-founder Parker Harris asked earlier this month why anyone should ever log into Salesforce again, it was a comment that caught the eye. It was also unlikely to be the end of the story, of course, as attendees at this week’s TDX developer conference in San Francisco are about to find out.

Meet Headless 360, the follow-through on Harris’ tease. This is based on the first premise that for the past quarter of a century, using Salesforce meant working inside Salesforce. But with today’s push towards the Holy Grail of the Agentic Enterprise, that’s a limiting factor, reckons the firm, going so far as to assert that if a platform requires humans to click through UIs or write code directly to make progress, it is not ready for the Agentic Enterprise.

As per the launch blah blah, Salesforce Headless 360 provides:

...the capabilities your agents ...