Microsoft Outlook for iOS still down and out for many after 'service change'

Users of Microsoft Outlook on iOS are continuing to experience outages more than 24 hours after glitches first surfaced, despite Microsoft's assurances it rolled back the configuration change and restored services.

Users began complaining about access on Monday morning at 0845 UTC, and, just after midday (UTC), Microsoft confirmed: "We've discovered some users may experience intermittent sign‑in failures, including 'too many requests' errors, or unexpected sign‑outs."

Affected iOS users were unable to access their email after being locked out due to too many failed password attempts. Some users thought they were victims of hacking, others were just confused and frustrated. The good news was that it appeared only the iOS version was affected. The bad news was that Microsoft couldn't fix it quickly.

A few hours after Microsoft confirmed the malfunction came the inevitable: "We've identified a recent service change that is potentially contributing ...