Tech »  Topic »  From August 17, the outfit will collect customer metadata by default unless you pay for the top tier

From August 17, the outfit will collect customer metadata by default unless you pay for the top tier


Unless a customer pays for the most expensive enterprise license, or the law forbids it, Atlassian is going to collect their data to train its AI models. And you can't fully opt out.

Beginning in August, the company will seek to collect two types of data from its 300,000 global customers: metadata and in-app data from Jira, Confluence, and its other cloud products, which will then be fed into the company's models.

Metadata includes readability scores and complexity ratings for Confluence page content, task classifications assigned to content (such as "sales work item"), semantic similarity scores measuring how similar two Confluence pages are, and numbers entered into Atlassian-created fields – specifically story points assigned to a Jira work item, the end date of a sprint in Jira, and the Service Level Agreement of a Jira Service Management request.

For the metadata collection, lower-paying customers are on the hook ...


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