Tech »  Topic »  AmEx CEO Stephen Squeri - why agentic commerce is more fraught with risk than traditional e-commerce

AmEx CEO Stephen Squeri - why agentic commerce is more fraught with risk than traditional e-commerce



As I think about this business, the way I think about this business is, I don't think about it for this year, I think about it for the next year and the year after.

As far as technology goes, we've been very fortunate with some of the results we're seeing from an AI perspective and that we're getting about 30% benefit with our programmers from a coding perspective and testing perspective. But what that has done is allowed us to get to more stuff. When you have a company like ours in so many different areas, whether it's the many countries we're in — the merchant business, the network business, the consumer business, corporate card, small business - there is just a huge appetite for technology. And so the over - performance we've had gives us an ability to get to those things a little bit ...


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