Celonis launches the context model to eliminate enterprise AI’s operational blind spots, agrees to acquire AI decision intelligence leader Ikigai Labs

Celonis launched the Celonis Context Model (CCM) and announced it has signed a definitive agreement to acquire Ikigai Labs, a leader in AI-powered Decision Intelligence.

As organisations around the world attempt to deploy Enterprise AI, they face a critical challenge: ensuring AI does not have blind spots in understanding how the business operates. Without this understanding, AI agents cannot make a real impact, so companies struggle to see meaningful returns on their Enterprise AI investments.

The CCM fixes this by providing a dynamic, real-time digital twin of operations, which translates the business into a language AI understands. Built on process data and business knowledge from every system, application, device, and interaction across the business, the CCM gives Enterprise AI the operational clarity it needs to reason correctly, act reliably, and deliver results at scale.

The acquisition of Ikigai Labs will bring state-of-the-art enterprise Decision Intelligence and cutting-edge ...