50% of Indian organisations now offering AI training, yet skills gap continues to widen: Randstad Digital report

As enterprises accelerate AI adoption across their technology ecosystems, a growing gap between investment and workforce readiness is emerging as a key constraint to realising business value.

A new global report by Randstad Digital, The AI Capability Gap: Why Technology Investment Fails Without Talent Infrastructure, finds that while AI is improving task-level productivity, many organisations are yet to see corresponding gains at the business level. The findings are particularly relevant for India, where rapid digital transformation, the expansion of GCCs, and increasing enterprise AI adoption are intensifying the need for continuous upskilling.

The productivity paradox: technology outpacing talent

The report identifies an emerging “AI Productivity Paradox”, where improvements in task-level efficiency are not translating into proportional gains at the organisational level. Instead, time is increasingly being redirected toward rework, oversight, and managing complexity, indicating that technology adoption alone cannot deliver value without corresponding workforce capability.

While a ...