Workers are enduring more tech upheaval than ever - but it seems to be paying off

• Workers feel energized, not exhausted, by new tech and AI tools
• Companies need to respond even quicker to prevent shadow AI use
• Employees also want to feel heard at work

Three in four (72%) UK workers say they've experienced organizational change over the past year, with the most common change being new technology (42%), outpacing restructuring (35%) and leadership changes (33%), but a new study from Qualtrics says this might be a good thing.

The report notes technology change might actually be energizing employees, not exhausting them, with tech change broadly resulting in higher engagement rather than burnout.

Much of the change is driven by AI, which rose employee engagement nine points – half of UK employees now frequently use AI tools at work.