Windows 11 has 1 billion users - and they're furious

Hitting 1 billion monthly active users should be cause for celebration in Redmond. These days, though, it feels like every one of them is complaining. Does Microsoft have what it takes to address the many pain points in Windows 11?

• Consumer complaints about Windows 11 are loud and persistent.
• People are angry about buggy updates and unwanted features like AI.
• To repair trust, Microsoft needs to take consumers more seriously.

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The feedback we're receiving from our community of passionate customers and Windows Insiders has been clear. We need to improve Windows in ways that are meaningful for people. ... This year you will see us focus on addressing pain points we hear consistently from customers: improving system performance, reliability, and the overall experience of Windows.

An embarrassing drip-drip-drip of additional high-profile bug reports has continued all month long. Built-in support for Zip files ...