Why reliability is the hidden battleground in payments infrastructure

When major IT outages hit, it’s often the payment gateways that make the headlines.

Customers stranded at checkouts and bars, queues growing, businesses forced to turn away trade.

For merchants, those moments are more than an inconvenience - they’re a reminder that reliability isn’t an aspiration. It’s a responsibility.

In payments, resilience determines whether businesses keep taking money when the unexpected hits. Yet resilience doesn’t appear by accident.

It’s the product of architectural choices made earlier - decisions about cloud strategy, redundancy and observability.

Those choices decide whether a system bends or breaks under pressure.

Design for failure

Resilient ...