Why CIOs must lead AI experimentation, not just govern it

The drumbeat for AI is deafening. We’re surrounded by a mix of hype, fear and intense pressure to do something with this technology that seems to be advancing at the speed of light. For CIOs and enterprise technology leaders, the path forward can seem murky and fraught with the risk of missteps. But I believe the greatest risk isn't getting it wrong; it's waiting for a “perfect” AI strategy while the world races ahead. Real impact with AI doesn't start with flawless, grand designs. It begins with access, trust and a commitment to hands-on learning.

My journey with technology, even before my corporate career, has been a constant lesson in navigating the challenges and opportunities of innovation. I remember experimenting with early expert systems, which led to my first venture designed to help people choose outfits. When we pitched it, potential investors scoffed that people would ...