Why AI for good demands population scale: India’s Blueprint

By Raj Koneru, CEO and Founder, Kore.ai

The defining challenge of AI is not intelligence. It is reach. Technologies that shape societies succeed when they accommodate diversity by default – different languages, economic realities, and institutional constraints. As AI begins to influence everyday decisions and services, the countries that know how to design for heterogeneity will define what responsible, scalable AI looks like. Without reaching the masses, AI remains as just another impressive technology and not societal infrastructure.

The India AI Impact Summit arrives as this transition from boardroom to communities becomes not just possible, but provable. India has already demonstrated operational excellence at unprecedented scale. UPI processed 228 billion transactions in 2025, averaging 700 million daily, bringing hundreds of millions into formal banking, a feat that redefined digital payments globally. The Mahakumbh coordinated 400 million people with seamless management of crowd movement, safety, and logistics, an ...