What’s left for humans to do in an AI-driven enterprise? Wrike thinks the answer lies in the latent spaces of work – and it could be a template for the future of human work

What do humans do once AI takes over most of the processes of an enterprise?

It’s a question frequently asked but seldom foregrounded in discussions about AI’s benefits by vendors keen to push their agentic tech.

‘Human in the loop,’ they say, and move on – slyly misrepresenting a deep moral abrogation as if it were a definitive answer to the question of humanity’s future purpose.

But what happens, really? Do people simply disappear because their tasks are taken over by bots? Do they become hyper-vigilant ‘accountability sinks’ for systems that have replaced them but can’t do their jobs? Or are they transformed into super-human workers amplified by AI – and if so, where in the enterprise does this actually make sense?

The broad assumption is that people will cede the straightforward and repeatable to AI – the ‘known knowns’, if you will. The things that can be instructed ...