'What the hell, Microsoft?' Users hit with incorrect ESU and LTSC Win10 out-of-support messages

Microsoft says a broken update left some Windows 10 users staring at an out-of-support message despite having an activated Extended Security Updates (ESU) license or a version of Windows 10 that is still officially supported.

A user on a sysadmin forum was already commenting some weeks back: "End of life? What the hell, Microsoft?" User "JoeyFromMoonway" added: "This is a sick joke, right? Last time I looked, we have got a few years still - also it didn't report any updates for last patchday."

Another complained: "Hey you got the wrong guy" – sharing the error message alongside a screenshot of their LTSC services agreement.

And yesterday the Windows giant confirmed there was a problem. It said some devices running Windows 10 22H2 Pro, Education, or Enterprise that are correctly enrolled in the ESU program – as well as Windows 10 Enterprise LTSC 2021 and IoT Enterprise LTSC 2021 – were displaying the ...