‘We're sorry for this disruption and hope to resolve it soon’: TikTok’s USA arm explains why it’s still not working for many

• TikTok has faced app issues for U.S. users since January 25
• The problems followed TikTok’s U.S. spinoff into a new joint venture
• TikTok says a U.S. data center power outage is to blame

While the official spinoff of TikTok’s U.S. operations into the TikTok USDS Joint Venture closed last week, things in the first few days under this new ownership have been less than perfect. Mainly, the platform has been disrupted since yesterday, January 25, 2026, resulting in the app not functioning properly for many users.

I’ve experienced the feed displaying older videos, pausing in the middle of content, sound not syncing, and even videos not fully uploading. I’ve heard similar tales from friends who use TikTok – one who saw a video post that wasn’t visible to other users – and Down Detector shows a spike that ...