We focus on giving enterprises the tools and visibility they need to run reliable, secure, and modern IT environments: Sujatha S Iyer, ManageEngine

Why is ‘Always-On IT Infrastructure’ becoming essential for enterprise performance and customer trust today?
Today, almost every business engages with its customers through digital channels, making IT systems the first touch point for customers and partners. As a result, enterprises are bound by stringent Service Level Agreements (SLAs), security mandates, and data-privacy regulations. Even a brief downtime or a security lapse can damage customer trust, harm brand credibility, and lead to significant financial losses through fines.

Hence, Always-On IT Infrastructure has become critical now. It ensures uninterrupted business operations, minimises downtime, and provides faster recovery from issues, so customers can always access the services they depend on. In a world where cyber attackers are active 24×7, Always-On IT Infrastructure allows organisations to respond quickly to new threats. With continuous monitoring and automation, companies can protect sensitive data, detect risks early, and maintain compliance.

At the same ...