Voice AI could become the next UPI-like movement for India: Akhil Gupta, NoBroker

A year ago, when Akhil Gupta, Co-founder and CTPO of NoBroker, spoke about the launch of Convogen, the company’s conversational AI platform, the idea was simple but ambitious: transform how enterprises understand and manage customer conversations. Twelve months later, that idea is beginning to evolve into something far bigger. Voice AI, Gupta believes, is not merely another interface, it could become the next major digital shift in India.

“The last one year has been amazing,” Gupta says, reflecting on the journey since Convogen’s launch. “You were there last year and you are here today, so you would have seen the kind of innovations we have brought in. When the NASSCOM data came out recently, it reassured us that we are absolutely on the right path. Voice AI has grown leaps and bounds.”

The rise of voice as the next digital interface

The growing momentum around ...