Verizon's $20 Credit Is Available for You to Claim Following Major Outage (Live Updates)
cnetAfter the hourslong outage affected 2 million customers, the wireless carrier is offering a $20 credit per account.
Verizon customers are now receiving alerts explaining how to claim a $20 credit issued by the wireless carrier following the hourslong Wednesday outage that reportedly affected more than 2 million customers, rendering them unable to use their devices.
The alerts are arriving as text messages to account holders and as notifications in the My Verizon app. Customers will need to opt in to receive the $20, issued per account.
"This credit isn't meant to make up for what happened. No credit really can. But it's a way of acknowledging our customers' time and showing that this matters to us," a Verizon spokesperson said in a statement Thursday.
While a cause is not fully known, a Verizon spokesperson told CNET's sibling site Mashable that the outage is ...
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