VA watchdog lists EHR modernization as a major management challenge

VA’s Office of Inspector General said “there remain 32 OIG recommendations that are not fully implemented” as the department moves to resume deployments of its new EHR system in April.

The top watchdog for the Department of Veterans Affairs said the agency’s project to modernize its legacy electronic health record system remains a major administrative concern, even as VA readies to resume deployments of the oft-beleaguered new software in just a few months.

VA paused most rollouts of its new Oracle Health EHR system in April 2023 to address problems at the medical sites where the software had been deployed, which included usability issues and concerns about patient safety. 

This April, almost three years to the day it instituted its program reset, VA is planning to implement the system at four Michigan-based medical sites. The department is also readying to deploy the new software at nine additional medical ...