USTPO touts success in AI applications

The U.S. Patent and Trade Office has initiated several programs — such as the Scout chatbot assistant and PE2E search tool — in an effort to streamline the work done by human employees.

Despite a “rough and rocky” journey, the U.S. Patent and Trade Office is going all-in on generative artificial intelligence solutions to help improve its business operations.

Officials from USPTO hosted a Tuesday discussion on the agency’s future leveraging AI for its various missions, the comments it’s looking for on its recent request for information on available automated offerings and the solutions the agency is currently developing. 

“The biggest lesson we learned [when introducing AI] was that all AI requires knowing your data, knowing data structure, data elements, data flow and, most importantly, data security,” said Jamie Holcombe, USPTO’s chief information officer. “We realize that we are now in an era of intelligent computing where ...