UK trade department put civil servants' feelings first during Windows 11 migration

There was a time when an operating system upgrade meant wailing, gnashing of teeth, and a dive in productivity as computers and staffers stopped working for... well, as long as it took.

So The Register's Strategy Boutique was heartened to see the UK's Department for Business and Trade (DBT) take a very human-centered approach to shifting to Windows 11 ahead of Microsoft axing support for Windows 10.

After all, as the department this week noted: "When going through change, people need time to understand in their own way what exactly is happening and how it will affect them personally."

"Technical changes especially can bring about uncertainty for many people."

Which means: "It makes sense that people can become extremely concerned when we tell them that their ways of working are about to change, and they will need to build them up again from scratch."

Just imagine if a ...