To Get the Most Out of AI, Maturity and Information Readiness Matter

Artificial intelligence has become every organization’s next big bet. But not every investment is paying off.

According to a new global survey from OpenText and Foundry, most enterprises are spending heavily on AI—an average of $5.4 million a year—but only some are realizing meaningful returns. Nearly 70% of mature AI adopters say they’re highly satisfied with their return on AI investment (ROAI). Among newer adopters, however, that figure drops to just 42%.

But what exactly does it mean to be a “mature” AI adopter? AI value doesn’t show up overnight. The organizations seeing results have built the structure and discipline to make AI work at scale. It takes time, trust, and the right foundation. Information that’s secure, governed, and ready to be used intelligently.

Without that, real ROAI will always be out of reach.

The Maturity Divide

For many organizations, the first goal ...