Three is the magic number for Alaska Airlines: triple redundancy

Thankfully they only sufffered two outages in 2025. And now it has flown in experts to play with configurations

Alaska Air's CEO says IT outages last year damaged the company on multiple fronts despite "triple redundancies" built into its disaster recovery plan.

The airline's systems failed twice in 2025 - once in July and again in October - forcing Alaska to ground its fleet on both occasions. Tech failures led to hundreds of flight cancellations.

On a conference call with analysts at the end of last week, CEO Benito Minicucci addressed what the company learned from its IT audit and how it plans to prevent future outages.

"The two outages we experienced last year were painful for our guests, employees and financial results," he said. "It's not for a lack of investment. We were investing in IT. I think it was more of a configuration. We had hardware failures ...