The Sita-Gita Incident: Why Digi Yatra Flagged the Twins

By Siddharth Sharma, CIIO, Digi Yatra Foundation

If you’ve been on social media this week, you’ve likely seen the viral video of identical twins facing a hiccup at the Mumbai Airport gates. It’s been dubbed the “Sita-Gita” moment for Digi Yatra.

Though would have preferred “Luv-Kush” moment as they were confirmed twins as per Valmiki Ramayana, however as with anything else Social-Media (and Media) leaves you with not much choice, so will stick with Sita-Gita moment for now

Let us confess: It was funny, it was relatable, and yes-it was a friction point. While some sensational headlines called it a “glitch” or a “failure,” few users in the comments and separate (yes not so viral posts) nailed the engineering reality: “The system is doing the right thing by flagging it.”

They were absolutely right and …this detailed article was long due. I thought I’d share why ...