The diginomica network research reveals change management, not tech, is biggest AI challenge. Can enterprises keep up?

Artificial Intelligence (AI) is a change management issue for organizations, not a technology challenge. Those are the findings of a new piece of research carried out with the Chief Information Officers (CIOs) and Chief Technology Officers (CTOs) who are members of our community - the diginomica network. There are technological obstacles to the adoption of AI in the enterprise, but the most significant barriers involve perceptions, understanding, and collaboration.

AI is being used by 93% of our community and for a wide range of purposes, from the obvious - chatbots, through to drug discovery. The implementation of AI is not the greatest concern of CIOs and CTOs, though. Given the power and possibility AI offers, our community of digital leaders is most concerned with ensuring that the organization follows the right path towards change management. In the past, technology implementations, whether enterprise cloud computing or Software-as-a-Service (SaaS), have only achieved between 10 ...