The cloud broke Thursday and it'll happen again - how to protect your business before then

After a rocky Thursday afternoon on the internet, both Google and Cloudflare services appear to be operating normally as of Friday morning. When trouble started, the question wasn't what's wrong with what cloud service; it was, what service isn't down?

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What happened on Thursday? 

First, this was not just an American problem. Google Cloud reported that it was a global problem. Google stated that multiple GCP products were experiencing impact due to Identity and Access Management Service issues.

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It also didn't appear to be an internet problem, per se. There were no reports of troubles with the Domain Name System (DNS) or Border Gateway Protocol (BGP). Internet traffic was proceeding as usual.

The incident started ...