Tech Mahindra advances AI-driven autonomous network operations for CSPs globally with NVIDIA

Tech Mahindra, a leading global provider of technology consulting and digital solutions to enterprises across industries, announced a collaboration with NVIDIA to introduce an industry-first AI-powered Telco Network Operations Reasoning Agent. The solution is designed to help Communication Service Providers (CSPs) accelerate their journey toward Level 4+ (L4+) autonomous networks by transforming traditional Network Operations Centers (NOCs) into intelligent, closed-loop operations.

The solution is delivered through Tech Mahindra’s Orion platform, combining AI engineering, domain expertise, and human-in-the-loop design. Additionally, it ensures enterprise-grade trust without using customer or Personally Identifiable Information (PII) allowing CSPs to safely operationalise artificial intelligence (AI) while maintaining data privacy and governance. The collaboration highlights Tech Mahindra’s capabilities in helping operators advance toward L4+ autonomy through scalable, production-ready AI frameworks.

Amol Phadke, Chief Transformation Officer, Tech Mahindra, said, “Network operations centers still rely on rule-based, open-loop workflows with significant manual intervention. Engineers ...