Tata Power collaborates with Salesforce to accelerate India’s clean energy transition

Tata Power announced its collaboration with Salesforce, the world’s #1 AI CRM ,to digitally transform its rapidly expanding rooftop solar (RTS), EV charging, and smart home solutions businesses. The collaboration reinforces Tata Power’s long-term clean energy roadmap aligned with India’s net-zero ambitions by establishing a secure, intelligent, and fully integrated clean energy ecosystem powered by AI, automation, and data-driven insights. The platform will enable scalable growth, deeper partner and customer engagement, and operational excellence across the renewable energy value chain.

As part of this transformation, Tata Power has deployed Agentforce Sales, Agentforce Service, and Agentforce Marketing across its renewable energy subsidiary, Tata Power Renewable Energy Limited (TPREL). The Salesforce platform powers intelligent, AI-enabled workflows that enhance visibility, accelerate decision-making, and create seamless omnichannel experiences—driving efficiency, agility, and service leadership at scale.

Agentforce Sales and Agentforce Service form the foundation of Tata Power’s best-in-class omnichannel engagement ...