Snowflake, Red Hat, and others warn customers not to wait around for the cloud to recover

After aerial strikes damaged AWS datacenters in the United Arab Emirates and Bahrain, Snowflake, Red Hat, and IoT platform EMQX have told customers to open their disaster recovery playbook and move to new bit barns.

“We recommend customers enact their disaster recovery plans and recover from remote backups into alternate AWS Regions, ideally in Europe,” Red Hat said in a status update.

Red Hat told customers that its products were degraded in the region, and AWS recommended they could retry operations where possible, although most of the underlying services are still offline. On Wednesday morning, Red Hat said future updates would come through AWS.

In its most recent update, AWS said that while some of its services are coming back online, it recommends customers restore to the US, Europe, or Asia Pacific. Future updates on the datacenters' recovery will come directly to affected customers through the AWS Personal Health Dashboard ...