Should you trust AI agents with your holiday shopping? Here's what experts want you to know

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ZDNET's key takeaways

• AI agents can place orders for you and find deals, saving time. 
• But experts wonder whether the risks outweigh the benefits.
• AI agents can also impact retailer traffic. 

In late October, OpenAI launched ChatGPT Atlas, a web browser with ChatGPT at its core. In Agent Mode, it can perform actions on your behalf, such as pulling together an online order. Elyse Betters Picaro, Senior Contributing Editor at ZDNET, tried it that day, successfully using it to place a same-day delivery order from Walmart. The experience was so positive that she then used it to buy Disney on Ice Tickets, which she said saved her some money and hassle. 

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