ServiceNow's Q4 beat - how solving AI's governance bottleneck is winning enterprise budgets

Today ServiceNow announced its Q4 and FY 2025 results, highlighting a year of consistent performance in an industry full of AI noise. The company beat expectations across all topline growth and profitability metrics in Q4, with subscription revenues of $3.47 billion representing 21% year-over-year growth (19.5% in constant currency). For the full year, subscription revenues reached $12.88 billion, also up 21% year-over-year, with total revenues hitting $13.28 billion.

Current remaining performance obligations reached $12.85 billion, up 25% year-over-year, while total remaining performance obligations hit $28.2 billion, up 26.5%. The company closed 244 transactions over $1 million in net new annual contract value during Q4, nearly 40% growth compared to last year, and ended the year with 603 customers spending more than $5 million annually, representing approximately 20% year-over-year growth.

And sitting down with ServiceNow Chief Product and Operating Officer Amit Zavery ahead of ...