ServiceNow completes acquisition of Moveworks to create an AI-native front door for work

ServiceNow has completed its acquisition of Moveworks, strengthening its ambition to put AI to work across the enterprise and redefine how employees engage with digital workflows. The deal brings together ServiceNow’s agentic AI and intelligent workflows with Moveworks’ intuitive AI assistant, enterprise search, and agentic Reasoning Engine to create what the company calls the world’s most advanced AI platform for work.

With this combination, ServiceNow aims to deliver an AI-native front door for employee engagement—one that turns conversations into completed work. Employees will be able to ask questions, search across systems, and trigger actions seamlessly, while organizations benefit from faster outcomes, broader AI adoption, and more intuitive experiences at scale.

“Moveworks accelerates ServiceNow’s vision to put AI to work for people across every corner of every business,” said Amit Zavery, President, Chief Operating Officer, and Chief Product Officer at ServiceNow. “With two decades of workflow intelligence ...