Salesforce moves to rein in ‘agent sprawl’ with expanded MuleSoft Agent Fabric

As enterprises race to deploy AI agents across cloud platforms and business functions, a new problem is emerging alongside the promise of automation: visibility. Salesforce is positioning its latest expansion of MuleSoft Agent Fabric as a response to what many CIOs are beginning to call agent sprawl—the unchecked proliferation of AI agents operating beyond central oversight.

The scale of the issue is only expected to grow. According to IDC, the number of actively deployed AI agents is projected to cross one billion globally by 2029, a fortyfold increase from 2025. Many of these agents are being created by individual teams using different platforms, often without consistent governance, raising concerns around shadow AI, compliance, and operational risk.

Salesforce’s answer is to extend MuleSoft Agent Fabric with automated agent discovery, designed to give organisations a single control plane to identify, catalogue and manage AI agents and tools ...