Salesforce bets on agentic AI platform following cautiously optimistic earnings report

At Salesforce’s World tour event this week at ExcelLondon, the company announced a host of new tools for its Agentforce platform - arriving alongside a quietly positive earnings report for Q3 in 2025.

Salesforce has revealed an impressive revenue of $10.3 billion this quarter - a 9% year-on-year increase. This has prompted a raise in the full-year revenue guidance to $41.5 billion. Unfortunately, this hasn’t translated into investor confidence in the way perhaps Salesforce might have hoped for - with a 29% drop in stock so far in 2025.

A core part of Salesforce’s ongoing strategy is Agentforce, the organization’s agentic AI wing which enables customers to deploy digital assistant-like models to interact with customers at scale. The latest offering is the launch of Agentforce 360 for the design and deployment of AI Agents for enterprise.