Proofpoint unveils first Agentic AI solution for human communications intelligence

Proofpoint announced the launch of the industry’s first agentic AI solution for Human Communications Intelligence (HCI), marking a significant leap forward in how organisations detect, understand, and mitigate conduct and compliance risks in real time. Designed for enterprises in regulated and highly litigious industries, it transforms digital communications governance (DCG) from post-incident compliance to real-time, AI-powered risk reasoning, detection, and prevention, empowering organisations to act on human behaviour before it becomes a compliance, security, or legal event.

A recent study of 1,600 global CISOs reveals that more than one-third cite collaboration tools, such as Slack, Teams, or Zoom, as their top concern for introducing organisational risk, surpassing GenAI chatbots, perimeter devices, cloud storage, and even Microsoft 365. Yet for decades, compliance teams have relied on connectors and archives that capture communications but offer little AI-powered intelligence. In today’s environment of escalating insider threats, financial misconduct, and regulatory ...