Poonawalla Fincorp’s Credit AI achieves full adoption in personal loans business

Poonawalla Fincorp Limited (PFL) has announced that its underwriting intelligence platform, Credit AI, has achieved full adoption in its Personal Loans business, delivering significant improvements in underwriting productivity. Launched in March 2025 in collaboration with IIT Bombay, Credit AI was designed to simplify and strengthen retail underwriting by reducing manual effort, improving decision quality, and accelerating credit evaluation.

Following its success in Personal Loans, PFL plans to extend Credit AI across Business Loans, Pre-Owned Car Loans, Loans for Professionals, Loans Against Property, and Equipment Finance, further embedding AI into its core lending operations.

“We are investing in AI as a long-term organisational capability,” said Arvind Kapil, Managing Director & CEO of Poonawalla Fincorp. “Each deployment moves us closer to an organisation that is smarter, safer, and built to scale responsibly.”

Aligned with its AI-first roadmap, PFL has introduced four new AI solutions across Customer Acquisition, Risk Hindsight ...