Pharma IT success in 2026 will be measured by trust, integration, and resilience

Digital transformation in the pharmaceutical industry has always carried a different weight. Unlike many sectors where speed alone can define competitive advantage, pharma operates within a framework where compliance, patient safety, auditability, and operational continuity are non-negotiable. Technology leaders are therefore tasked with navigating a delicate balance, modernising rapidly while ensuring that governance never becomes an afterthought.

In an exclusive interaction with Express Computer, Krishna Sai, Chief Information Officer at Matrix Pharma, offers a grounded perspective on what the coming year demands from the IT function. His view is notably pragmatic: the next phase of transformation is not about chasing the newest tools, but about connecting what already exists and ensuring that digital capabilities genuinely support how the business runs end to end.

For Sai, the industry has already crossed the threshold of digitisation. The real challenge now is coherence.

Moving from fragmented digital to connected enterprise ...