Perficient Interviewed for Forrester Report on Developer Experience and Knowledge Management

When we talk about developer experience, we often leap straight to the exciting stuff like cutting-edge platforms, AI tools, and lightning-fast frameworks. But according to Forrester’s June 2025 report, “Knowledge Management and The Developer Experience,” “In software development, effective knowledge management (KM) is crucial for developers.” An organization’s knowledge management practices determine how well teams capture, share, and retain what they know.

We’re proud to share that several of our experts were interviewed for this Forrester research. Judah Tice, Grant Davies, and Jeff Small contributed insights on the connection between knowledge management (KM) and the developer experience (DX). We’re excited to share some compelling insights from the report and reflect on why this topic is resonating so strongly across our work with enterprise clients.

Why Knowledge Management Can Make or Break Developer Experience

According to the Forrester report, “Organizations that efficiently capture, organize, and share knowledge ...