OpenAI Suspends Mixpanel Use After Analytics Data Breach

ChatGPT Maker Probes Third-Party Data Breach; OpenAI API Users' Information Exposed Rashmi Ramesh (rashmiramesh_) • November 28, 2025

Artificial intelligence research and development giant OpenAI has paused using analytics provider Mixpanel after it reported suffering a data breach that exposed profile information. The third-party service provider's breach affects developers and organizations that use OpenAI's API services.

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"The incident occurred within Mixpanel's systems and involved limited analytics data related to some users of the API. Users of ChatGPT and other products were not impacted," said OpenAI in a Wednesday breach notification.

ChatGPT maker OpenAI used Mixpanel to gather analytics to help it understand how customers interacted with its OpenAI's API tools.

"This was not a breach of OpenAI's systems. No chat, API requests, API usage data, passwords, credentials, API keys, payment details, or government ...