One man's failing healthcare system is another man's opportunity

About sixty percent of American adults have turned to AI like ChatGPT for health or healthcare in the past three months. Instead of seeing that as an indictment of the state of US healthcare, OpenAI sees an opportunity to shape policy. 

A study published by OpenAI on Monday claims more than 40 million people worldwide ask ChatGPT healthcare-related questions each day, accounting for more than five percent of all messages the chatbot receives. About a quarter of ChatGPT's regular users submit healthcare-related prompts each week, and OpenAI understands why many of those people are users in the United States.

"In the United States, the healthcare system is a long-standing and worsening pain point for many," OpenAI surmised in its study. 

Studies and first-hand accounts from medical professionals bear that out. Results of a Gallup poll published in December found that a mere 16 percent of US adults were satisfied ...