New Relic report links AIOps adoption to faster releases and quicker incident resolution

Enterprises using AI-powered observability are seeing tangible gains in engineering productivity, according to new data released by New Relic. The company’s 2026 AI Impact Report draws a clear line between AIOps usage and outcomes such as faster issue resolution, reduced alert fatigue, and significantly higher deployment velocity.

The report is based on aggregated, anonymised data from 6.6 million users of the New Relic Intelligent Observability Platform across 2025. It compares teams using New Relic’s AI capabilities — spanning generative AI and AIOps features — with those relying on traditional, non-AI observability.

Cutting alert noise to reclaim engineering time

One of the most immediate benefits highlighted in the report is noise reduction. Engineers today spend nearly a third of their time firefighting system issues, a burden amplified by the sheer volume of alerts generated in modern environments. In 2025 alone, New Relic customers processed 2.2 billion ...