Mozilla Faces Backlash After Introducing AI Window to Firefox

Avid Firefox users are criticizing Mozilla over the browser's forthcoming AI Window, an opt-in browser feature that includes an AI chatbot. The company announced the feature on Thursday and is encouraging users to join an email waitlist.

Ajit Varma, VP and head of product management at Firefox, describes AI Window as "a new, intelligent and user-controlled space" that offers custom help as they browse. But Firefox users are taking to online forums to express their distrust, claiming Mozilla is rushing to follow the latest tech trends instead of giving them the AI-free experience they want. Some users have called for a quick and easy way to turn off all AI features at once.

Jolie Huang, senior staff product manager at Mozilla, responded by writing that the company will soon offer users additional settings to control how AI is used or not used in Firefox. She argues that "standing still ...