KLM Confirms Customer Data Breach Linked to Third-Party System

KLM confirms a data breach exposing customer info via a third-party system, affecting names, contact details and Flying Blue membership data.

KLM Airlines (aka KLM Royal Dutch Airlines), a French-Dutch multinational airline, has notified customers about a recent data breach that exposed certain personal details after a third-party system the company relies on was accessed by an unauthorised party. The breach did not affect core systems or more sensitive data, but it still involves information that could be misused in targeted scams.

In the email sent to affected users, including frequent flyers, KLM stated that the breach involved a limited set of personal data from previous interactions with their customer service team.

This includes first and last names, contact details, Flying Blue membership numbers and tier levels, along with the subject lines from service-related emails. While no passwords, credit card numbers, booking data or passport details were involved, the exposed ...