Keeping Culture Human in the Age of AI

By Oliver Sam, CHRO, VDart Group

Artificial Intelligence has turned from an idea for the future to a part of everyday life. It is changing whole industries, changing how we do work, and changing people in work. Some jobs are going away, new work is being created, and organizations are going faster than ever. The real challenges, however, are still human.
Leaders have a hard job: using AI to improve performance while maintaining trust, engagement and a collective cause.

Culture Shapes the Impact of AI
The tendency is often to focus on efficiency improvements. AI can automate repetitive tasks, speed up decision-making and produce insights, that were once elusive. However, the adoption of technology provides access to gaps in culture, including how decisions get made, how teams come together, or what the employee experience is like, all change when AI is introduced.

Leadership is not challenged by ...