“It is genuinely hard; we need to protect vulnerable users, while also making sure our guardrails still allow all of our users to benefit from our tools” — Sam Altman bemoans the difficulty of keeping ChatGPT safe in contentious debate with Elon Musk

• Sam Altman defended OpenAI’s safety efforts after Elon Musk blamed ChatGPT for multiple deaths
• Altman called AI safety “genuinely hard,” highlighting the balance between protection and usability
• OpenAI faces multiple wrongful-death lawsuits tied to claims that ChatGPT worsened mental health outcomes

OpenAI CEO Sam Altman isn’t known for oversharing about ChatGPT's inner workings. But he admitted to difficulty keeping the AI chatbot both safe and useful. Elon Musk seemingly sparked this insight with barbed posts on X (formerly Twitter). Musk warned people not to use ChatGPT, sharing a link to an article claiming a link between the AI assistant and nine deaths.

The blistering social media exchange between two of the most powerful figures in artificial intelligence yielded more than bruised egos or legal scars. Musk's post did not refer to the broader context of the deaths or the lawsuits OpenAI is ...