Insurance 2026: Build, Personalise, Embed, Predict

By Kayzad Hiramanek, Chief Operating Officer, Edelweiss Life Insurance

2026 promises to challenge every assumption about insurance. Traditional operating models, lengthy cycle times, and conventional approaches to risk are being transformed by AI, connected devices, and real -time data. Globally, insurers are rethinking how value is created- how risk are assessed, products are designed, and customer interactions are delivered. The pace of change is unprecedented, raising key questions; which technologies will define the future of insurance? How will operations evolve? And how will insurers create experiences that resonate with increasingly informed and digitally savvy customers?

A few critical trends are set to shape the industry in 2026, redefining how insurance is conceived, delivered and experienced.

AI- Native Enterprises– Building a strong data foundation: The foundation of transformation is robust & unified data. Fragmented or siloed data can undermine even the most advance AI initiatives. Insurance will need ...