Inside the Rolling Layoffs at Jack Dorsey’s Block

Workers describe a deteriorating culture at Block, the company behind Square and Cash App, where layoffs continue and employees are expected to use AI tools daily.

After hundreds of workers were laid off in early February from Jack Dorsey’s Block, some of the people remaining at the company say the internal culture has devolved to a point where performance anxiety is running rampant, using generative AI is required, and overall morale is rapidly deteriorating. Block is the parent company behind the merchant payment processor Square and the payment app Cash App. Dorsey cofounded the company in 2009 after previously cofounding Twitter.