Ingram Micro confirms ransomware behind multi-day outage

Ingram Micro, one of the world’s largest distributors, has confirmed it is trying to restore systems following a ransomware attack.

As exclusively revealed, troubles began on July 3 when trade customers - resellers and managed service providers - complained they were no longer able place orders after systems and phone lines went down.

Messages dispatched by The Register to contact company execs and its press relations department went unanswered. Ingram Micro finally broke its silence yesterday at around 3pm UTC amid an “ongoing system outage.”

The distributor said:

“Ingram Micro recently identified ransomware on certain of its internal systems. Promptly after learning of the issue, the company took steps to secure the relevant environment, including proactively taking certain systems offline and implementing other mitigation measures. The company also launched an investigation with the assistance of leading cybersecurity experts and notified law enforcement.

“Ingram Micro is working diligently to restore the affected ...