Infosys Partners with Citizens to Launch AI-First Innovation Hub in Bengaluru

Infosys has announced a strategic collaboration with Citizens to support the launch of Citizens’ AI-first Innovation Hub in Bengaluru. The initiative is designed to accelerate artificial intelligence-led transformation across the bank’s operations, product development and customer experience.

As a strategic delivery partner for AI development, Infosys will bring its expertise across AI, cloud and cybersecurity to support Citizens’ AI-first operating model. Central to the collaboration is Infosys Topaz Fabric, an agentic services suite built on a multi-layer AI fabric that integrates infrastructure, models, data, applications and workflows into an agent-ready ecosystem. The platform will enable faster development of scalable, AI-enabled banking capabilities and accelerate the delivery of new financial products and digital services.

The Innovation Hub builds on an existing partnership between Infosys and Citizens focused on AI transformation and reflects Citizens’ long-term commitment to embedding advanced technologies across its enterprise technology landscape. The Bengaluru hub ...