Human Oversight Still Matters in AI-Driven Tax Workflows

Wolters Kluwer's Orentlicher on Balancing Automation With Professional Judgment Michael Novinson (MichaelNovinson) • November 28, 2025

Artificial intelligence can transform workflows by automating repetitive tasks, especially in tax and accounting, but the need for human judgment remains non-negotiable. Adam Orentlicher, CTO and senior vice president of tax and accounting in North America at Wolters Kluwer, said the company estimates that more than 50% of tax preparation involves mundane and manual tasks that AI can dramatically reduce.

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But in regulated industries where liability and professional judgment are critical, complete automation isn't the answer. "Would you ever want your U.S. tax return to be 100% completed by AI without having a human review? Most people would probably say no," Orentlicher said.

The solution lies in strategic workflow design that positions AI as a support tool rather than a replacement ...