How Wipro Tests the Future on Itself: Kenny Kesar, Global CIO, on the Power of Client Zero

For years, enterprises have spoken about artificial intelligence in abstract terms—pilots, proofs of concept, and long-term roadmaps. But inside Wipro, AI isn’t a future ambition. It is a living, evolving operational fabric being tested on the company itself before being taken to customers. This internal-first approach, better known as “Client Zero,” is reshaping how one of the world’s largest IT services companies runs, scales, and measures its digital transformation.

At the center of this shift is Kenny Kesar, the Global CIO of Wipro, who describes Client Zero not as a technology project, but as a philosophy of accountability. “If we are going to take a solution to a client, it must first survive the scrutiny, complexity, and scale of our own global operations. By the time a client uses a solution, we already understand the integration issues, data readiness needs, security concerns, and governance ...